Question: When will you get your order?
Answer: Add the three parts below together.
Part 1: Product Production
- Build to Order Garments:
Standard 8-9 days (unless rush production was paid for when ordered). Item number starts with RCG, RCL or RCB. - Rush/Lightning Charge is per item.
- If you have ordered multiple items with a production time, they will all ship together once the last item is complete. All production times must be the same.
- Only weekdays count, Saturday and Sunday are not part of the production schedule.
- Most standard US Holidays do not count as part of the production schedule.
- Production time includes the time needed to order the blank goods from our factory, receive them at our location, decorate the items, and get them packaged to ship out to you.
Part 2: Packaging and Shipping
- See checkout page for various shipping options.
- UPS Ground or USPS: Allow 1-2 days for your order to be boxed, quality checked and shipped.
- If you paid for Next Day Air, 2nd Day Air, or 3 Day Select and you place your order before 2:00 pm central time we will pack and ship your order the same day.
Part 3: Time in Transit
- Residential Delivery: Shipping to a residence can take an extra day or two, and there is no "time guarantee" box can arrive at any time of the day.
- UPS Ground: Click here to see a map of how many days UPS will take to deliver your box
- USPS: Allow 7-10 days for transit
- Next Day Air: By 10:30 am the next weekday (for most of the continental US)
- Next Day Air Saver: By 5:00 pm the next weekday (for most of the continental US)
- 2nd Day Air: By 5:00 pm the 2nd weekday (for most of the continental US)
- 3 Day Select: By 5:00 pm the 3rd weekday (for most of the continental US)