Question: When will you get your order?

Answer: Add the four parts below together.

Part 1: Product Proof Review/Approval
You will receive an emailed electronic proof before production.
The proof will be sent to the email address you use during checkout.
If you have not received a proof within 1-2 working days, please check your spam, and then contact us if you do not have your proof.

Part 2: Product Production
After you approved your item's Proof, Production will begin:
Standard 8-9 days (unless rush production was paid for when ordered).
Rush/Lightning Charge is per item.
If you have ordered multiple items with a production time, they will all ship together once the last item is complete. All production times must be the same.

Production time includes the time to order the blank goods from our factory, receive them at our location, decorate the item with your design, and package the item for shipping to you.

Part 3: Packaging and Shipping
See checkout page for various shipping options.
UPS Ground or USPS: Allow 1-2 days for your order to be boxed, quality checked and shipped.
If you paid for Next Day Air, 2nd Day Air, or 3 Day Select and you place your order before 2:00 pm central time we will pack and ship your order the same day.

Part 4: Time in Transit
Residential Delivery: Shipping to a residence can take an extra day or two, and there is no "time guarantee" box can arrive at any time of the day.
UPS Ground: Click here to see a map of how many days UPS will take to deliver your box
USPS: Allow 7-10 days for transit
Next Day Air: By 10:30 am the next weekday (for most of the continental US)
Next Day Air Saver: By 5:00 pm the next weekday (for most of the continental US)
2nd Day Air: By 5:00 pm the 2nd weekday (for most of the continental US)
3 Day Select: By 5:00 pm the 3rd weekday (for most of the continental US)